FREQUENTLY ASKED QUESTIONS

Yes, Land & Sea requires a minimum order of $350 for delivery. This minimum helps us maintain efficient logistics while ensuring that our customers receive the excellent service and high-quality products they have come to expect from us. For any additional questions or concerns regarding order requirements, please feel free to reach out to our customer service team or your assigned sales representative.

Request a Sales Rep form button on the right side to take them to the bottom of the page where the full form exists

Placing orders with Land & Sea is designed to be as convenient as possible, while ensuring you receive your products in a timely manner. The lead time for orders varies depending on the type of product:

• For beef, we require orders to be placed by 2 PM on Monday, Wednesday, and Thursday for delivery on Tuesday, Thursday, and Friday, respectively.
• Seafood orders can be placed up until 10 PM the day before you require delivery, allowing for next-day delivery service.
• Specialty items generally have a lead time of 1.5 to 2 weeks.

Please feel free to reach out to our customer service team or your assigned sales representative to discuss your specific order needs and to ensure that your desired products are delivered within the required time frame.

Once you become a client with Land & Sea, we are committed to ensuring a smooth and convenient payment process for your purchases. We will work closely with you to identify the most effective and efficient method of payment that best suits your business needs. To determine the optimal payment solution, we encourage you to reach out to your assigned sales representative. They will be happy to discuss the available options and guide you through the process, ensuring a seamless experience as you place orders and manage payments for our high-quality wholesale products.

Yes, indeed! Land & Sea is delighted to offer portion control cuts to our valued customers. We understand the importance of consistent portion sizes for restaurants and foodservice establishments, as it helps maintain cost efficiency and a uniform dining experience for your guests. Our skilled team is well-equipped to provide precise, portion-controlled cuts of our premium meats and seafood to meet your specific requirements.

Land & Sea is dedicated to maintaining the highest standards of food safety, sustainability, and quality. Our facility rigorously adheres to Hazard Analysis & Critical Control Point (HACCP) standards, an FDA program that regulates fresh seafood and holds distributors accountable for product safety and tracking. Additionally, we exceed the standards set forth by the Allegheny County Health Department (ACHD), which is regarded as one of the most stringent regional health departments in the country.

We are proud to be one of the few distributors in the region offering Certified Angus Beef, renowned for its exceptional quality and taste. This certification ensures that you receive premium beef products for your business.

Furthermore, we take sustainability and marine conservation seriously. Many of our seafood products are certified by the Marine Stewardship Council (MSC), a global organization that develops standards for sustainable fishing practices and supports marine conservation initiatives. By choosing Land & Sea, you can be confident that you are partnering with a responsible and quality-driven distributor.

Becoming a customer with Land & Sea is a straightforward process. We invite you to visit our Request a Rep page. By filling out the provided form with your contact information and business details, you can initiate the process of setting up a new account with us. Once you have submitted the form, one of our dedicated representatives will get in touch with you to discuss your needs, provide further information on our products and services, and guide you through the account setup process. We look forward to welcoming you as a valued Land & Sea customer.